Privacy Policy

Welcome to Hook & Flow ("we," "our," "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website [Insert Website URL] (the "Website") and purchase our crochet patterns.

1. Information We Collect

We collect the following types of information:

Personal Information: When you make a purchase or sign up for an account, we may collect your name, email address, billing address, and payment details.
Transaction Information: Details related to purchases, order history, and communications regarding orders.
Technical Information: Your IP address, browser type, and device details when you visit our website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track website performance, and analyze customer preferences.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Provide customer support and respond to inquiries.
Improve our website and services.
Send order confirmations, updates, and promotional emails (you can opt out at any time).
Prevent fraud and enhance security.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

Payment Processors: To securely process transactions.
Service Providers: Third-party companies that help operate our business, such as website hosting and email services.
Legal Requirements: If required by law or to protect our rights and comply with legal obligations.

4. Data Security

We take appropriate measures to safeguard your personal data from unauthorized access, alteration, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

Accessing, correcting, or deleting your personal information.
Objecting to certain uses of your data.
Requesting data portability.
Withdrawing consent for marketing communications.

To exercise these rights, please contact us at hooknflow74@gmail.com

6. Cookies and Tracking

We use cookies to enhance your browsing experience. You can modify your browser settings to disable cookies, but this may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites, so we encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after any modifications indicates your acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Hook & Flow
Email: hooknflow74@gmail.com

Thank you for trusting Hook & Flow!